Shipping Policy
Shipping Policy
Last Updated: June 12, 2026
Thank you for shopping with AllGraceGivenCo LLC. Because our artwork is custom-made to order, please review the following Shipping Policy carefully.
Order Processing
All products are made to order after your purchase is placed.
Typical processing times are:
3-5 business days
Processing time includes:
-
Printing
-
Framing (if applicable)
-
Quality inspection
-
Packaging preparation
Processing times do not include shipping transit time.
During periods of high demand, holidays, severe weather events, or unexpected production delays, processing times may be extended.
Shipping Times
Estimated shipping times after processing:
United States
-
Typically 2–7 business days
Shipping and delivery estimates are provided for convenience only and are not guaranteed.
Delivery may be affected by:
-
Weather conditions
-
Carrier delays
-
Holiday shipping volume
-
Customs processing
-
Labor disruptions
-
Natural disasters
-
Other events outside our control
Once a package has been transferred to the shipping carrier, delivery timing is outside our control.
Tracking Information
Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to appear in the carrier's system.
Occasionally carriers may miss scans while a package is in transit. Tracking updates may not appear until the package reaches a major distribution center or is out for delivery.
Multiple Shipments
Some orders may arrive in multiple packages.
Large framed canvases, oversized artwork, or orders containing multiple items may ship separately and arrive on different dates.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the order has already entered production or shipped, we may be unable to make changes.
AllGraceGivenCo LLC is not responsible for orders shipped to incorrectly entered addresses.
If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.
Lost or Delayed Packages
If tracking shows that a package is delayed, please allow additional transit time before contacting us.
If a package is confirmed lost by the shipping carrier, we will work with you to determine an appropriate resolution, which may include a replacement shipment.
Resolution of lost package claims may require carrier investigation and verification.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery.
To evaluate a replacement request, we may require:
-
Photos of the damaged product
-
Photos of the packaging
-
Photos of the shipping label
-
Your order number
Replacement eligibility will be determined after review of the submitted documentation.
Approved replacement orders will be shipped at no additional cost.
International Shipping
International shipping times vary by destination and customs processing.
Buyers are responsible for:
-
Customs duties
-
Import taxes
-
VAT
-
Brokerage fees
-
Any other fees assessed by the destination country
AllGraceGivenCo LLC is not responsible for customs delays, import restrictions, or additional fees imposed by government authorities.
Orders refused by the recipient may not be eligible for refund of shipping charges.
Risk of Loss
Title to products transfers upon delivery to the shipping carrier. Risk of loss and responsibility for the package transfer to the customer upon delivery confirmation by the carrier.
Shipping Carriers
We work with professional shipping partners, which may include:
-
USPS
-
UPS
-
FedEx
-
Other regional carriers
The carrier used may vary depending on product type, package size, destination, and fulfillment partner.
Delivery Issues
If your package is marked as delivered but cannot be located, we recommend:
-
Checking with household members
-
Checking with neighbors
-
Checking around porches, garages, mailrooms, and delivery areas
-
Contacting the shipping carrier directly
Once a package is marked as delivered by the carrier, responsibility for securing the package rests with the recipient.
Contact Us
If you have questions regarding shipping, please contact us:
AllGraceGivenCo LLC
Email: info@allgracegivenco.com